Effective Date: April 7, 2025
Contact: help@gotourtopia.com | +52 987 119 7921
At GoTourtopia, we respect your privacy. This policy explains what information we collect, why we collect it, and how we use it. By using our website or contacting us, you agree to this policy.
1. Information We Collect
We collect the following types of information:
- Personal Info You Give Us: When you contact us via WhatsApp, email, or forms, we may collect your name, phone number, and any messages you send.
- Booking Details: If you book a tour, we may collect info like your tour preferences, group size, and payment method (though we don’t store payment data directly).
- Usage Data: We may use simple analytics tools (like Google Analytics) to understand how people use our site. This helps us improve the experience.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and messages
- Book and manage your tours
- Improve our services and communication
- Comply with local laws if required
We do not sell, rent, or trade your information to anyone.
3. How We Store and Protect Your Data
We use secure platforms to manage communications and bookings. Access is limited to authorized team members. While no system is 100% secure, we take reasonable steps to keep your information safe.
4. Your Rights
You can:
- Ask us what data we have about you
- Request that we update or delete it
- Opt out of marketing messages (though we don’t send many)
To do any of the above, just email us at help@gotourtopia.com or message us at +52 987 119 7921.
5. Third-Party Services
We may use trusted services like WhatsApp, Google Analytics, or online payment platforms. These services have their own privacy policies.
6. Updates to This Policy
If anything changes, we’ll update this page. You can always check here for the latest version.